Privacy Policy

Thank you for visiting mokumcity.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website.

By accessing or using mokumcity.com, you agree to the terms outlined in this Privacy Policy.

Information We Collect

1. Personal Information:

   • When you make a purchase, we collect information such as your name, address, email, and phone number.
   • Payment information, including credit card details, is processed securely through Mollie. We do not store or have access to this information. For more information on how Mollie handles your data, please refer to their privacy policy.

2. Anonymous Information:

   • We may collect anonymous information to enhance your user experience and improve our services. This data may include the type of browser, visited pages, and anonymized IP addresses. Anonymizing IP addresses means processing them in a way that makes it difficult or impossible to directly link them to an individual. Your privacy is important to us, and we take measures to protect personal data.

How We Use Your Information

1. Order Processing:

   • We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

2. Improving Our Services:

   • Anonymous information is used for analytical purposes to improve our website, services, and user experience.

How We Share Your Information

1. Third-Party Service Providers:

   • We may share your information with third-party service providers, such as Mollie for payment processing, to facilitate transactions and provide a secure shopping experience.

2. Legal Requirements:

   • We may disclose your information when required by law or in response to a valid legal request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Your explicit consent to the use of cookies is requested through our cookie banner. You can manage your cookie preferences at any time through your browser settings.

Security

We take reasonable measures to protect your personal information, both during transmission and after receipt. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. If you have any concerns or questions about your data, please contact us at info@mokumcity.com.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from individuals in this age group. If you are under 13 years old, please do not use or provide any information on our website. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

Changes to the Privacy Policy

We reserve the right to update our Privacy Policy to reflect changes in our practices. Please review this page periodically for any updates.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@mokumcity.com.